Shipping policy

Digital Delivery Policy

The Dragon Paper sells digital PDF EBOOK products. No physical product is shipped.

Delivery Method

After successful purchase, customers receive digital download access by email or through the digital download system used by our store.

Customers should check their inbox, spam folder, promotions folder, or other filtered mail folders if the download email does not appear shortly after purchase.

No Physical Shipping

The Dragon Paper EBOOKS are digital products only. There are no parcels, postage charges, courier tracking numbers, physical delivery dates, or physical shipping methods for digital EBOOK purchases.

Customer Email Responsibility

Customers are responsible for entering a correct email address at checkout. If an incorrect email address is entered, customers should contact us through the website contact form and include their order number and correct email address.

Download Issues

If a download link does not arrive, does not work, or a file appears corrupted or inaccessible, customers should contact us through the website contact form with their order number, product name, and a clear description of the issue.

Physical Printing

Customers may print their purchased EBOOK pages themselves or through a printing service, subject to the permitted use terms described in our Terms of Service. Any third-party printing costs, paper costs, binding costs, or local print-shop services are separate from the digital EBOOK purchase.

The Dragon Paper Team